Reference

How x1bet Handles Your Personal Data

This Privacy Policy sets out exactly what personal data x1bet collects when you create an account, make deposits via UPI, Paytm or PhonePe, and use our lobby —…

Data encrypted in transit and at restNo sale of personal data to third partiesAccount data deletion requests acceptedUPI & Paytm transaction data securedDedicated privacy contact channel
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x1bet How x1bet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct inaccuracies, or raise a concern about how your information is handled, our privacy team is reachable through the…

Email Privacy Request Send a written data-access, correction or deletion request to our dedicated privacy address. Include your registered email and account number so we can locate your record quickly and respond accurately.
Live Chat Support Start a live chat from the account dashboard at any hour. Our agents can log a formal privacy ticket on your behalf and escalate it to the data-handling team if it cannot be resolved in the session.
In-Account Help Centre Navigate to Settings → Privacy inside your x1bet account to submit a structured data request. The form routes directly to our compliance team and generates a reference number for you to track progress.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Security Practices

Every layer of your account — from login to withdrawal — is covered by security controls and a clear data-retention schedule.

Encryption at Every Stage

All data moving between your device and our servers travels over TLS 1.2 or higher. Stored personal records and payment references — including UPI transaction IDs and PhonePe confirmation codes — are encrypted at rest using AES-256.

Cookie Categories We Use

We place strictly necessary cookies to keep your session active, analytics cookies to understand lobby navigation patterns, and preference cookies to remember your language and deposit-method choices. You can withdraw analytics consent at any time from the cookie settings panel.

Account Security Controls

Two-factor authentication is available for all accounts. Login attempts from unrecognised devices trigger an email verification step. Our fraud-detection layer monitors unusual withdrawal patterns and can temporarily hold a transaction pending manual review.

Data Retention Schedule

Active account data is retained for as long as your account remains open. After account closure, we keep records for the period required by applicable financial and anti-money-laundering regulations, then delete or anonymise them. We do not retain data longer than legally necessary.

Third-Party Data Sharing

We share data only with payment processors (such as the UPI network operators and Paytm's verification layer), identity-verification providers, and fraud-prevention services. We do not sell or rent personal data. Each third-party partner is contractually bound to our data-handling standards.

How to Request Changes

Log in, go to Settings → Privacy, and choose from Access, Correction or Deletion. Alternatively, email our privacy address with your request type and account reference. We confirm receipt within 48 hours and complete the action within 30 days.

Your Questions About This Privacy Policy Answered

The questions below cover the data rights most commonly raised by account holders in India — from what we collect to how you can have your information removed. If your question is not listed here, reach us through the privacy contact paths above.

At registration we collect your full name, email address, date of birth, mobile number and country. If you fund your account via UPI, Paytm or PhonePe, the associated transaction reference and payment instrument ID are also recorded for fraud-prevention and reconciliation purposes.

Yes. Submit a Subject Access Request through Settings → Privacy in your account or by emailing our privacy address with your account number. We will compile and deliver a structured data export within 30 calendar days of receiving your verified request.

Navigate to Settings → Privacy and select the Deletion option, or email our privacy team directly. We process deletions within 30 days. Some records may be retained for the period required by financial regulation, after which they are permanently purged or anonymised.

No. We do not sell, rent or share your personal data with advertisers. Data is shared only with payment processors, identity-verification services and fraud-prevention partners, each contractually required to handle your data according to our privacy standards.

Payment references are encrypted at rest using AES-256 and transmitted over TLS 1.2. We store only the transaction reference ID and masked instrument details — never full card numbers or UPI PINs, which are processed exclusively by the respective payment network.

You may raise a complaint through our in-account Help Centre or directly with the relevant data-protection authority for your jurisdiction. We take all complaints seriously, acknowledge them within 48 hours, and work to resolve them fully within 30 days.

Open the cookie settings panel — accessible from the footer of any page on x1bet.today — and toggle off the analytics category. Your preference is saved immediately. Withdrawing analytics consent does not affect core account functions or your ability to deposit and withdraw.

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