Reference

Your Agreement with x1bet Starts Here

These terms set out the rules that govern your x1bet account — from how you open it and fund it using UPI, Paytm or PhonePe, to how disputes…

Applies to all Indian accountsUPI, Paytm, PhonePe coveredAvailable where local law permitsUpdated terms notified by emailSupport available 24/7
x1bet Your Agreement with x1bet Starts Here
TERMS CONTACT

Reach Us About Your Account Terms

If a clause is unclear or you believe a term has been applied incorrectly to your account, contact our team directly.

Live Chat Start a live chat session from any page on x1bet.today. Our agents handle terms queries, account disputes and withdrawal questions around the clock, every day of the week.
Email Support Send your terms or account query to our support email. Include your registered account ID so we can pull up the exact transaction or clause in question without delay.
Help Centre Browse the x1bet Help Centre for written answers on account eligibility, deposit rules, withdrawal procedures, and how we handle term amendments across your account history.
HOW WE HANDLE IT

Account Security and Data Practices on x1bet

We take our obligations under these terms seriously. Below is a plain account of how we store your data, secure your funds and process your requests — so you know exactly what…

Data Storage

Account data — your name, email, registered mobile and transaction history — is stored on encrypted servers. We do not sell or share your personal details with third-party marketers under any circumstance covered by these terms.

Cookie Policy

x1bet uses session cookies to keep you logged in and preference cookies to remember your language and payment method. You may disable non-essential cookies in your browser without affecting your ability to deposit or withdraw.

Account Security

Two-step login verification is available on every x1bet account. We strongly recommend activating it under your account settings. Any suspicious login attempt triggers an automatic email alert to your registered address.

Data Retention

Transaction records and account activity logs are retained for a minimum period as required by applicable financial regulations. After that window, data not required for dispute resolution is scheduled for secure deletion.

Your Right to Request Changes

You may request a correction to inaccurate personal data at any time by contacting support with your account ID. We action verified correction requests within five business days of receiving the necessary confirmation.

Dispute Resolution

If you believe a wager outcome, withdrawal deduction or account restriction was applied incorrectly, raise a formal dispute via email. We log every dispute against your account record and respond with a written outcome within seven days.

Frequently Asked Questions About These Terms

The questions below cover the points we hear most from account holders in India. If your question is not listed here, contact us on live chat or email and we will walk you through the relevant clause.

These terms apply to every person who creates and uses an x1bet account. Access is available where local law permits, and it is your responsibility to confirm that using the platform is lawful in your state or territory before opening an account.

We reserve the right to update any clause with reasonable notice sent to your registered email. If you continue using your account after the effective date of a revision, that is treated as acceptance. You may close your account before the change takes effect if you disagree.

Transaction records are retained for the minimum period required by applicable financial regulations. After that window, personal data not needed for any open dispute is scheduled for secure deletion. You may request a copy of your data before closure by contacting support.

Send a written dispute to our support email with your account ID and the specific clause or transaction in question. We log every dispute and provide a written outcome within seven business days of receiving sufficient details from you.

Yes. Every deposit via UPI, Paytm or PhonePe and every withdrawal processed through those rails is governed by these terms. Transaction limits, processing windows and reversal conditions are all set out in the payments section of this document.

Contact support via live chat or email with your account ID and the detail you need corrected. Once we verify your identity against the documents on file, we action the correction within five business days and confirm it by email.

Suspension means your account is temporarily restricted from placing wagers or making withdrawals while we investigate a potential breach of these terms. Your balance is preserved during the review, and we notify you by email with the reason and expected resolution timeline.